Lots of individuals who begin using their very first hosting account, or change companies, usually have questions concerning how certain tasks are carried out or face predicaments when setting up different things, including emails, website settings, etc. That’s why, lots of web hosting companies have prepared documentation with frequently asked questions and problems in order to help their clients obtain info quickly and seamlessly. Consequently, the client care team representatives can spend more time on real problems that particular clients may be facing, because the solution for the smaller things will be available on the World Wide Web and clients will be able to handle them without having to get in touch with the support staff. Having thorough documentation is truly important, especially for new clients with no previous experience, as the web hosting service entails numerous functions and many individuals can get baffled about what action to take. A good information repository can both help you do the procedures that you need and get to know how the hosting service functions in general.

Extensive Online Documentation in Web Hosting

Our web hosting packages feature an elaborate knowledge base where you can find information on all the complications that you may possibly experience and their resolutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but you are not able to send email messages, for instance. We’ve tried our best to be as comprehensive as possible and to encompass all possible options so as to save you time and effort and to offer you different solutions for each and every problem. The knowledge base contains educational articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, whilst if you wish to browse the entire archive of articles, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will allow you to access the elaborate online help documentation that we’ve prepared for you. The articles themselves offer generic information on our services, how-to manuals about the different features that you can access, together with troubleshooting guidelines that can help you repair common problems that you could encounter. The topics that we have included cover pretty much everything, from elementary things such as how to host a new domain name in your account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you are on, while the complete article collection can be accessed through the all-inclusive Help section.