When your website hosting service provider supplies live chat support, you'll be able to talk with a representative live and find out useful info or get a problem resolved in a very timely manner. The advantage of using chat instead of calling to consult with a live person is that you will need only a computer with web access, which means that you will not pay any fees if you're in a different state or country. In addition, it is easier to copy and paste data for example domain names, usernames or error messages in other words details that are sometimes difficult to provide to the other side on the phone. The real-time chat is also a quicker approach to contact your website hosting provider's support team as compared to using a ticketing system. Last, but not least, if some situation requires a bit more time to be taken care of, you can do something else while you wait for guidance on the live chat, therefore you won't waste time - something that's not possible when you're on the phone.

Live Chat Support in Web Hosting

As we believe that many situations are quickly resolved if you speak with a live person, we supply a live chat service for all our potential and active customers. Our chat is online every single day and our customer care representatives can assist you with a number of questions and issues. In case you aren't our customer yet, you can find out more about our web hosting plans and the web hosting platform in general so as to be certain that your sites will work properly on our servers. If you already have an account and you have some questions or you encounter any kind of issues with some of our services, you will be able to join us on the live chat and we will provide the necessary details or help you troubleshoot the problem. You'll need to open a trouble ticket for certain issues which require longer time or the assistance of a sysadmin, still for a number of common troubles you'll receive help on the spot.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is available every single day, even on holidays and weekends. It is the best way to find out more details about our Linux semi-dedicated packages if you don't have an account yet or to have an issue resolved if you are a customer and our support representatives will assist you quickly regardless of the time of the day you join the chat. In case you wonder which plan is more appropriate for your web sites, if you need a piece of advice whether you should acquire a specific upgrade and how to order it or when you experience difficulties setting up an email account on your machine, you will be able to contact us and we'll supply you with the needed info very quickly. Our live chat is available even after our phone lines are off for the day, which means that if you have an account here, you can rest assured that you'll always find prompt help with any question or problem that comes up.