Despite the fact that this isn't the most importantfactor to help you distinguish a dependable web hosting company from a bad one and a reseller from an actual supplier, having the option to call and communicate with a live person is a sign that you aren't working with a one-person firm and that you'll be able to reach someone whenever you're in need of support. The telephone support for website hosting services may vary from common to professional, so the problems which can be resolved through a phone call differ depending on the particular supplier. In most cases, these matters are more basic and include billing or first level technical issues as more complex problems usually require a support ticket where both you and the system administrators can track the proceedings with a specific situation. Still, being able to call your supplier will save you a lot of time and efforts for the multitude of tiny problems which may eventually show up at the time you manage your hosting account.

Phone Support in Web Hosting

If you decide to take advantage of one of our Linux web hosting packages, you'll be able to contact our support team via phone for 14 hours every day. We will help you select the ideal plan for your web sites as we are aware that it's better to discuss this kind of matters with a live person. In case you already own an account, we are able to help you with any kind of sales/billing questions as well as general issues, even with some technical matters that don't involve too much time or escalation to a system administrator because it is better to open a ticket for time-consuming troubles so as to have all the communication in one place. We have phone numbers in the United States of America, the United Kingdom and Australia, so you will be able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day phone support, you can be sure that there is always somebody to assist you if you have any queries about the semi-dedicated server plans that we provide. Whether you wish to learn more about the plans, you have a billing issue or some general issue, you can give us a call. Although some more complex issues could require a support ticket to give time to our tech support crew to investigate, we're able to help you with countless technical questions over the phone as well, saving you precious time and efforts. As we have data centers on three continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in another country, we have a global number where you can get in touch with us.