Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center section integrated into your Control Panel features a selection of help articles and frequently asked questions. Aimed toward fixing any common problem that you might possibly have, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • Tutorial Video Clips

  • We have compiled a collection of step–by–step video tutorials that detailedly explain how you can handle a typical issue associated with your Linux web hosting packages account. You’ll find the video lessons in the Help section.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk support service and come with a one–hour ticket response guarantee. Our skilled techs will be at your disposal day and night and will remedy any problem that you might run into within less than 1 hour after the trouble ticket submission. Normally, a response will be given to you in less than twenty minutes.