1 hour ticket response
We are focused on providing a swift and appropriate response to every client support ticket submitted by a customer. Our accomplished client support staff representatives will review your issue and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all support tickets. In fact, our average tech support ticket response time has proven to be 20 minutes.
A First–Rate Client Support Service
Each member of our technical support team has lots of years of experience in the Linux web hosting packages market and most of them have worked for us for at least five years. They are all eager to respond to all your queries in the most proficient manner possible.
An Easy–to–Browse Help Center Section
In the Control Panel you’ll find an intuitive Help Center section where you can get quick suggestions on how you can use our hosting services. You can see the answers to your inquiries in our F.A.Q. archive, see more information in the web hosting account administration articles or check the instructional video tutorials.
