Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer guarantee with all of our Linux web hosting packages packages, which means each individual support request you email will be responded to in only an hour maximum. Our support staff members have been trained to very quickly overcome any issue and to ensure that you get well–timed guidance on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any issue you may have about our products and services. We now have employees on duty everyday to present instructions any time required. Feel free to use the ticketing system or drop a message any time, alternatively you can grab the telephone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish assistance while performing tasks within the Control Panel, you are able to always just click the Help control key and find your question in the group of articles or blog posts that will pop up. We have also turned the majority of the articles and reviews into video clips. The listing of video clips will load if you pick the Videos option available on the top right.